Nextep Solutions
All Nextep One features

Every feature your operation needs. Designed to work as one.

Connect the journey from first inquiry to completed order, accurate stock, successful fulfillment and clear business insight.

Build your workspace Compare plans
One connected workspace Plan-based flexibility Built for growing teams
Connected operations mapYour complete workspace
01 Call center 02 Order management 03 Inventory management 04 Returns management 05 Teams & companies
Nextep One Everything connected
Insights
Fulfillment
Access
Core platform features

One framework for your complete operating cycle.

Each workspace is focused enough for the team using it and connected enough for leaders to see the whole operation.

01

Capture demand

Call center

Capture, assign and follow every inquiry through a clear sales workflow that helps your team convert more opportunities.

Explore call center
Every leadtracked from first contact
  • Inquiry assignment
  • Follow-up scheduling
  • Source tracking
  • Conversion insights
02

Control every sale

Order management

Move orders from creation and approval to dispatch, delivery and completion with one dependable source of truth.

Explore order management
One flowfrom order to delivery
  • Draft and approval flows
  • Order notes and history
  • Dispatch preparation
  • Delivery status visibility
03

Know your stock

Inventory management

Keep products, variants, available stock and allocations visible while advanced tools handle lots, barcodes, GRNs and POs.

Explore inventory management
Live stockacross every operation
  • Live availability
  • Automatic allocation
  • Lots and barcodes
  • Purchasing and GRNs
04

Recover value

Returns management

Handle customer returns and failed deliveries with structured decisions, item recovery and a complete operational history.

Explore returns management
Clear recoveryfor every returned item
  • Failed-delivery queue
  • Return inspections
  • Stock recovery
  • Resolution tracking
05

Operate together

Teams & companies

Organize one company or a multi-company operation with the right team structure, access and performance visibility.

Explore teams & companies
Everyone alignedwith the right level of access
  • Company workspaces
  • Team membership
  • Role-based access
  • Staff performance
Platform foundations

The capabilities behind better daily decisions.

Nextep One connects operational workflows with the reporting, customer context, fulfillment tools and access controls needed to manage them confidently.

See features by plan
01

Advanced reporting

Turn live operational activity into useful KPI, sales, stock and team performance views.

02

Customer records

Keep contact details, order history and customer context available to the people serving them.

03

Connected fulfillment

Prepare dispatches, request courier waybills and keep linked order and barcode information together.

04

Global configuration

Standardize sources, payment methods, stop reasons, product ownership and courier information.

05

Permissions & controls

Protect business data with organization-aware access, roles and plan-based capability limits.

06

Operational visibility

Use global date, company, team and staff filters to understand performance from every angle.

One connected lifecycle

Information moves forward with the order.

Teams work in their own focused stages without losing the context created before or after them.

Step 1

Capture

Create and qualify the inquiry.

Step 2

Order

Confirm products and customer needs.

Step 3

Allocate

Reserve the right available stock.

Step 4

Fulfill

Dispatch and track the delivery.

Step 5

Improve

Learn from outcomes and returns.

Build the operation your growth deserves.

Start with the capabilities your team needs today and unlock more advanced workflows as your operation grows.

Get started with Nextep One Compare plans